Making a claim
If you've had an incident while covered by a Drive-Flex policy, here's what to do. Have your policy number and vehicle registration to hand — it helps us deal with things quickly.
Get to safety
Make sure everyone is safe and, if anyone is hurt or the road is blocked, call the emergency services on 999 first.
Gather details
Take photos, note the other driver's details and registration, and write down what happened while it's fresh.
Report it to us
Email our claims team with your policy number and what happened. We'll guide you through the next steps.
Report a claim by email
Include your policy number, vehicle registration and a short description of the incident.
supportdriveflex@gmail.com